Returns & Exchanges
At MoonBrew, we want you to feel celestial in your new attire, so we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase doesn't align with your style, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original MoonBrew packaging, ensuring all tags are still attached and the garment is in its original condition.
Label and Ship
Download and print the prepaid shipping label from our portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing